Support System

Create a Ticket

Select a category below, fill in the details, and our staff team will get back to you as soon as possible.

🎟️

Support Tickets

General support, appeals, reports and refunds

6 categories
📝
Others
General questions or issues not covered by other categories
🏗️
Refund Builds
Request refunds for builds or constructions
🎁
Refund Items
Request refunds for items or purchases
⚠️
Report Server Problem
Report technical issues or bugs with the server
⚖️
Punishment Appeal
Appeal a ban, mute, or other punishment
🚫
Report a Player
Report rule-breaking or inappropriate behaviour

⚙️ Settings → Advanced → enable Developer Mode → right-click your name → Copy User ID

⚠️ Opening tickets for no reason will result in punishment.

🔒 Tickets are only visible to you and staff
✅

Ticket Submitted!

Head to the Outlast Community Discord to view your ticket. Staff will respond shortly.

Open Discord
💳

Purchase & Payment Tickets

Ranks, items, donations and payment issues

6 categories
👑
Purchase Rank
Buy a rank or upgrade your current rank
🎁
Purchase Items
Buy in-game items, tools, or resources
💖
Support Server
Donations and ways to support the server
❌
Payment Issue
Having trouble completing a payment
💸
Payment Refund
Request a refund for a payment
🛒
Purchase Other
Other purchases not listed above

⚠️ Opening tickets for no reason will result in punishment.

🔒 Tickets are only visible to you and staff
✅

Ticket Submitted!

Head to the Outlast Community Discord to view your payment ticket. Staff will respond shortly.

Open Discord
⚙️

Staff Application

Apply to join the Outlast Community staff team

Trial Role
Requirements
🕐Activity
Consistently active on the server
💬Communication
Clear and professional communication
📅Age
Meet minimum age requirements
🚫Clean Record
No recent bans, mutes, or punishments
📋 Applications do not guarantee acceptance
📋

Application Submitted!

Your staff application has been received. The team will review it and reach out via Discord.

Open Discord